Housekeeping functions in the hospitality industry work. Hotel housekeeping is an activity of keeping the hotel clean, tidy, and up to the. Organizational structure of housekeeping department duties and responsibilities of each housekeeping staffs. Management functions of housekeeping department answers. Some hotels also keep extra items like a shoe shine machine, vending machine or a small dish washer. To use good quality, safe cleaning equipment and chemicals. Identify basic management functions of the executive housekeeper. Housekeeping management functions belong to higherlevel supervisors or managers, depending on the size of the hotel or operation. Since most such organizations prefer to outsource these functions, contract housekeeping is becoming a lucrative entrepreneurship venture these days.
The housekeeping department takes pride in keeping the hotel clean and comfortable, so as to create a home away from home. Maids and cleaners vacuum rugs and furniture in hallways, rooms and public areas. To perform cleanliness duties most efficiently and effectively. Take charge of housekeeping department in absence of executive housekeeper. Some businesses, such as hotels and hospitals, might have large housekeeping departments. The functions performed by hotel housekeeping department determines all the day to day operations of the hotel. Housekeeping means performing all the duties towards cleaning, maintaining orderliness, and running a house. In general, housekeeping departments are in charge of keeping buildings clean. They sweep, mop, dust, vacuum and clean the bathrooms.
Guest loan items like roll away beds, cribs and bed boards. Role of housekeeping in hospitality industry linkedin. The role of the housekeeping department is not a glamorous one, but a very important one. The functions of hotel housekeeping include changing the linen on beds, replenishing towels and general cleaning. The aims, objectives and responsibilities of a housekeeping department are to. The housekeeping department is also responsible for replenishing tea, coffee and. Hotel housekeeping 5 i consider housekeeping to be the heart of hotels and it is only when something goes wrong that it is recognized just like our hearts. The housekeeping department, in any hotel business, contributes to major amount of profit. Housekeeping refers to the management of duties and chores involved in the running of a household, such as cleaning, cooking, home maintenance, shopping and bill pay. Educational institute 2 typical cleaning responsibilities of the housekeeping department. The primary function of the housekeeping department is keeping the venue clean and sanitary as part of customer service.
Objectives of hotel housekeeping the main objectives of hotel housekeeping are. Housekeeping department cleans the rooms and toilets and wash. Pdf planning and organizing the housekeeping department p 66. Achieve the maximum possible efficiency in ensuring the care and comfort of guests and in the smooth running of the department. Housekeeping department the housekeeping department is one of the busiest sections in the hotel as far as the variety of functions performed, and number of staff working. Workers fulfilling this role need skills in supervision, procurement, budgeting and problemsolving. A housekeeping department might not be as celebrated as incomegenerating positions such as sales, but housekeeping employees are essential to keeping businesses running smoothly.
It is usually situated at the laundry room or any other convenient place close to housekeeping supplies. Apart from cleaning the guest rooms, housekeeping department is also responsible for cleaning floor, terraces, elevators etc. Housekeeping staff also clean windows and public areas, and they often remove trash and deposit it in the buildings dumpsters. These tasks may be performed by the household members, or by other persons hir. A sink with hot and cold water facility to wash or disinfect glasses, fill drinking water in flasks, and for flower arrangements. They collect trash and empty wastebaskets, change the sheets and make the beds. A college degree isnt required, but housekeepers should be able to read and follow instructions. The housekeeping department takes pride in keeping the hotel clean and. Its up to housekeeping to make beds, freshen towels and toiletries, and remove rubbish from each guest room. To maintain overall cleanliness of the entire hotel at all times.
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